Complaint
Posted 6/30/2010
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1 Review
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0 Question
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22 Profile Views
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0 Answer
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Trustlinker since 06/30/10
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Hampton, GA
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Review 6/30/2010
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Terrible customer service. My phone worked half the time. Even their techs heard the problems I was having with my service on my voicemails. I changed ISP, modems, routers and still the same. I eventually got another VOIP service from Charter. No... Read More »
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Review
Posted 6/28/2010
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1 Review
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0 Question
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32 Profile Views
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0 Answer
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Trustlinker since 06/28/10
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Review 6/28/2010
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After months of trying to solve dialing problems to several area codes I resorted to informing other users on the company forum to avoid this company and move to another service. After no response I threatened to refer my complaint to the Attorney... Read More »
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Complaint
Posted 3/20/2010
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1 Review
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0 Question
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29 Profile Views
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0 Answer
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Trustlinker since 03/20/10
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Charlotte, NC
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Review 3/20/2010
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The only reason this company gets one star is because you can't go any lower than one. The service is cheap enough and when it works, it's great. When it does not work, customer service is non-existent. They might get around to your problem but it... Read More »
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Complaint
Posted 2/8/2010
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1 Review
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0 Question
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25 Profile Views
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0 Answer
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Trustlinker since 02/08/10
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Mboro, TN
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Review 2/8/2010
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Upon cancelling our account we received an e-mail confirmation and instructions for returning the borrowed equipment. We mailed the equipment via FedEx Ground, 2 day, and received a Tracking number for the package. It arrived within the timeline t... Read More »
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