Marvin S.'s review of Voip.com

Voip.com

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Customer Reviews & Ratings
Complaint Posted 3/20/2010
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Review 3/20/2010
The only reason this company gets one star is because you can't go any lower than one. The service is cheap enough and when it works, it's great. When it does not work, customer service is non-existent. They might get around to your problem but it will be on their time. Recently, it took a month to answer my service question. The answer was, I had contacted the wrong "customer service agent" and I needed to contact someone else. There is not any information on the organizational structure or how to contact any one above who you are dealing with. Stay away from these folks. Far away!!
 
 
 
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Additional Business Information
Hours   Phone   (786) 217-9870 Address   102 NE 2 St., PMB 381
Boca Raton, FL 33432
Website   http://www.voip.com Email  
Contact   Tara Vincent Other  
 
 
 
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