Complaint
Posted 3/14/2012
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1 Review
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0 Question
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24 Profile Views
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0 Answer
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Trustlinker since 03/14/12
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TracFone -Your Safelink Program
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THIS IS THE MOST COMPANY THAT I HAVE EVER HAD THE DISPLEASURE OF COMING ACROSS! THEIR CUSTOMER SERVICE!!! THE ONLY EXCEPTION IS WHEN YOU WANT TO ADD MONEY TO YOUR ACCOUNT. THEY ANSWER REALLY FAST. THIS IS THE OPTION I ALWAYS CHOOSE SO I DON'T HAVE... Read More »
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Review
Posted 7/2/2010
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1 Review
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0 Question
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87 Profile Views
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0 Answer
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Trustlinker since 07/02/10
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TX
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Review 7/2/2010
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I called Tracphone to see if i could switch my son's number to a new phone. The representative was a female and could not speak well english. She had told me that a new sim card would have to be sent to me and I told her that it was ridiculous wha... Read More »
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Complaint
Posted 6/26/2010
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1 Review
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0 Question
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52 Profile Views
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0 Answer
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Trustlinker since 06/26/10
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Mukwonago, WI
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Review 6/26/2010
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How do they deserve an A+. I expected to see "I told you so" do not purchase. Tryed to return a phone with a 30 day satisfaction guarantee. It does not get service in S E Wisconsin in most places including my neighborhood 1 mile from the freeway w... Read More »
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Complaint
Posted 6/22/2010
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1 Review
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0 Question
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47 Profile Views
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0 Answer
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Trustlinker since 06/22/10
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Pierces Corner, NY
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Review 6/22/2010
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There is no way this company deserves an A+ rating! My husband is military and we do move around a bit. When my husband was stationed in Ga. We started a contract with a cell phone company and sat with the rep. and went through available phone num... Read More »
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Review
Posted 6/17/2010
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1 Review
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0 Question
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48 Profile Views
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0 Answer
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Trustlinker since 06/17/10
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Bourbon, IN
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Review 6/17/2010
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I am not sure how tracfone got such a good review. there customer service is nil and they are not helpful at all. I have been through the ringer with them for the past 2 weeks. They 1st charged almost $100 for minutes that I purchased on there web... Read More »
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Complaint
Posted 6/7/2010
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1 Review
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0 Question
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61 Profile Views
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0 Answer
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Trustlinker since 06/07/10
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Harris, IA
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Review 6/7/2010
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How does Tracfone have an A+ rating? I have been through the ringer with tracfone for the past 4 weeks and well over 25 hours sitting on hold or waiting for a new code. Finally, today they decide to send me a new phone. I am really not expecting i... Read More »
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Complaint
Posted 5/25/2010
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1 Review
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0 Question
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116 Profile Views
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0 Answer
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Trustlinker since 05/25/10
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East Peoria, IL
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Review 5/25/2010
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HOW CAN THIS COMPANY BE AN A+ RATING ON HERE!?!?!?!?! CUSTOMER SERVICE STINKS! SPENT DAYS ON THE PHONE AND JUST GOT TRANSFERRED AND TOLD TO CALL BACK IN 24HRS. CANNOT UNDERSTAND A WORD ANY OF THE SAY. PLUS I NEVER GET GOOD RECEPTION. CAN NEVER HAR... Read More »
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Complaint
Posted 5/25/2010
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1 Review
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0 Question
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49 Profile Views
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0 Answer
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Trustlinker since 05/25/10
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Johnstown, PA
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Review 5/25/2010
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what a horrid company and government rip-off.. they take a full minute for 2 seconds of use. i complained to safelink, and they refuse to modify the rip-off... I purchased double-minutes which were not transferred to my replacement phone, and I ha... Read More »
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Complaint
Posted 5/22/2010
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1 Review
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0 Question
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97 Profile Views
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0 Answer
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Trustlinker since 05/22/10
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Grover, NC
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Review 5/22/2010
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I have been dealing with this company since last July. It took nine months for me to receive a phone. I finally received it and now it doesn't work. They say that they cannot send me a new phone. I stayed on the phone with them for three hours and... Read More »
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Complaint
Posted 5/16/2010
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1 Review
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0 Question
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102 Profile Views
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0 Answer
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Trustlinker since 05/16/10
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Toledo, OH
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Review 5/16/2010
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THIS COMPANY DOES NOT DESERVE AN "A" RATING - If you have a choice .... stay away from Tracfone !!!! Government's SAFE LINK program is administered by Tracfone - big mistake. People who rely on service are being cheated and caused extra expense. W... Read More »
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Review
Posted 5/7/2010
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1 Review
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0 Question
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50 Profile Views
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0 Answer
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Trustlinker since 05/06/10
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Leicester, NC
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Complaint
Posted 5/6/2010
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1 Review
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0 Question
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114 Profile Views
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0 Answer
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Trustlinker since 05/06/10
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Fairfax, VA
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Review 5/6/2010
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I purchased a Tracfone and enrolled in their "value minutes" plan over a year ago. I was to receive 50 min. per month plus 50 free min. per month for $9.99 in exchange for an automatic charge of $9.99 per month to my registered credit card. I did... Read More »
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Complaint
Posted 5/4/2010
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1 Review
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0 Question
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98 Profile Views
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0 Answer
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Trustlinker since 05/04/10
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Heppner, SD
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Review 5/4/2010
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On April 2, 2010, I purchased a Straight Talk cellular phone (division of Tracfone) and a $45 unlimited calling plan phone card. I went to the website and followed the prompts for setting up the phone. After all information was entered I was given... Read More »
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Complaint
Posted 5/4/2010
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1 Review
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0 Question
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80 Profile Views
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0 Answer
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Trustlinker since 05/04/10
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Rossville, GA
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Review 5/4/2010
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Ported my number over and they refuse to at the $30 card to my account. So I have my old number with Straight Talk but no minutes. I can't receive or make calls now. They keep telling me they will add the minutes with in 24 hours. Oh and NOBODY at... Read More »
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Complaint
Posted 4/27/2010
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1 Review
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0 Question
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73 Profile Views
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0 Answer
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Trustlinker since 04/27/10
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Columbus, OH
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Review 4/27/2010
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This company is dirty they expect you to pay full price for a phone, then have the nerve to disable majority of the features on the phone. I have the samsung r451c which is capable of gps, java, . I'm surprised they allowed the mp3 player to be on... Read More »
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Complaint
Posted 4/24/2010
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1 Review
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0 Question
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52 Profile Views
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0 Answer
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Trustlinker since 04/24/10
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Review 4/24/2010
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I have been a tracfone customer for years. Recently I noticed a 14.95 charge on my debit card (twice on the same day) for a company called UMG. I called the company to inquire about the charges and they told me that I made a purchase online (even... Read More »
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Complaint
Posted 4/21/2010
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1 Review
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0 Question
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72 Profile Views
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0 Answer
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Trustlinker since 04/21/10
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Peoria, IL
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Review 4/21/2010
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Not sure how this co rates an A+ from the BBB. They pulled a switcheroo on me when I tried to add time and minutes via their Web site. Then, they refused to correct the problem, which would not have cost them one thin dime to do. When, I filed a B... Read More »
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Review
Posted 4/19/2010
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1 Review
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0 Question
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93 Profile Views
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0 Answer
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Trustlinker since 04/19/10
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Milwaukee, WI
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Review 4/19/2010
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DO NOT BUY THIS PHONE. EVERYTIME I BUY A CARD IT TAKE ME A HOUR ON THE PHONE TO GET SOMEONE TO ADD THE MINTUES TO THE PHONE. THE PEOPEL AT TRACEFONE ARE RUDE. SO SAVE YOUR SELF A HEAD ACH AND BUY A DIFFERENT CELL PHONE Read More »
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Complaint
Posted 4/12/2010
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1 Review
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0 Question
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94 Profile Views
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0 Answer
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Trustlinker since 04/12/10
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Morehead City, NC
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Review 4/12/2010
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straight talk (aka tracfone) is a waste of time and money. it is an act of congress to get through to someone in customer support and then when you do you can't understand them, they give you the run around and tell you they have no records. they... Read More »
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Complaint
Posted 4/5/2010
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1 Review
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0 Question
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113 Profile Views
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0 Answer
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Trustlinker since 04/05/10
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Davie, FL
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Review 4/5/2010
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Horrible service! Stay away! There are too many other good cellular phone companies out there that know how to treat their customer in order to keep them. Customer service reps are confused and poorly trained. They are having signal problem and mi... Read More »
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