Matthews Law Firm, Inc.

2.8 star rating Rating - based on 15 reviews & complaints
 
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Matthews Law Firm, Inc. Categories
Debt Negotiation Services
Attorneys
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Customer Reviews, Ratings & Complaints
Review Posted 3/15/2018
Excellent Attorney!
Art Matthews is an excellent attorney! Highly recommend! Read More »
 
 
 
Review Posted 3/14/2018
Professional and Attentive
We have worked with Art for over 7 years. Very attentive to our needs. Assists us in making the best decisions for our business. Lisa C. Read More »
 
 
 
Review Posted 3/13/2018
Recommend
Art Matthews has been my attorney for several years in various types of litigation. He's always done an excellent and thorough job, and I've always felt that he has my best interest at heart. Whatever promised was followed up and executed as best... Read More »
 
 
 
Complaint Posted 10/21/2012
whats goin on/?
signed up with Nustart DEBT. IN OCT.18 2007.60 MO. DEAL. HAVE PAYED 28.000 TOO THEM. AS FAR AS I KNOW THEY HAVE ONLY PAIED OFF 1 OF MY DEBTS.WHEN I CALL THEN,NEVER GET CALLED BACK NOW ITS OCT 20TH AND STILL TAKIN MONEY OUT OF MY ACC.WISH SOMEONE F... Read More »
 
 
 
Review Posted 10/2/2012
Very good experience
I had a very good experience working with the Matthews Law Firm. They acted honestly and professionally in all of my dealings with them and got the job done for me. Read More »
 
 
 
Complaint Posted 10/20/2011
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Review 10/20/2011
I am very disappointed with the service I received with Mathews Law Firm. I signed up originally with NuStart back in 2008 I finished paying the program in July of 2011. Every time I called the company I was always referred to a new negotiator who... Read More »
 
 
Business's response - by Arturo E.Mon 4/13/2012
We were not aware of this posting and hence the delay in responding. We are not aware of a client by the name of Sandra M and this anonymous posting makes it very difficult to give an appropriate response. The fact that debt settlement has a negat... Read More »
 
Review Posted 9/30/2011
Review 9/30/2011
I was unemployed for awhile and like others, I needed to live off of loans and credit cards and I acquired many debts being a single mom. I wasn't getting child support when I could have used it the most, and only my mom jumped in and helped me as... Read More »
 
 
 
Complaint Posted 9/16/2011
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Review 9/16/2011
Just wait, I did not encounter any issues when I began with them in 2008 however when I noticed they did not do anything with any of the accounts and my credit score tanked I called them. At first they are really nice and helpful but then after a... Read More »
 
 
Business's response - by Arturo E.Mon 9/16/2011
We have settled nearly all of the client's accounts and she has not even paid the projected program amount yet. If the client remains patient, we feel confident we can complete her out of the program. We NEVER draft funds without a client's author... Read More »
 
Complaint Posted 2/19/2011
Review 2/19/2011
finished program in july still did nothing on remaining accounts ..spoke last to tiffany in october and she promised to cotact remaining debtors .she still has not called me back.she also said i may need more money .how could this be when they cal... Read More »
 
 
 
Complaint Posted 1/20/2011
Review 1/20/2011
Much of what has been said was my experience too. Bad customer service and no info on what's being settled. In fact I am in the 24 month finished making payments and am very worried that one creditor who sue me will come after me when the money ru... Read More »
 
 
 
Review Posted 4/17/2010
Review 4/17/2010
This company has had some bad press. I was worried but I had already signed up. I'm very happy. I'm in debt but they are getting me out. I can not say how wrong these people are. I speak to Kelli and she is always there and ready to answer my ques... Read More »
 
 
 
Complaint Posted 4/6/2010
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Review 4/6/2010
I work part as babysitter. I was struggling to pay off my bills so I looked into getting a debt negotiater and found Matthews Law Firm. For 2 years, I have been paying them $700 a month until I got sued by Capital One and had to pay that debt off... Read More »
 
 
Business's response - by Arturo E.Mon 4/8/2010
The client did not fully identify herself so we have no way of investigating her claims and properly responding. It would be more helpful if she contacted our office so we could address her concerns. We vigorously dispute the reviewer's characteri... Read More »
 
Complaint Posted 12/16/2009
Review 12/16/2009
This company is a total fraud, They set up my payment plan starting taking money out of my account. They did nothing to negotiate my debt, NOTHING! They didn't call or contact any of them. After two months of constant phone calls from the people... Read More »
 
 
 
Review Posted 8/14/2009
Review 8/14/2009
My hours were cut at work as a result of an injury and my husband’s income was often up and down since he worked in construction. We have two children, also… so trying to provide for them and cover our expenses with a loss that amounted to 20% of... Read More »
 
 
 
Complaint Posted 9/21/2007
Review 9/21/2007
I was referred to this company by NuStart Debt Management and they were to provide debt settlement services for me. The arrangement was made to have $388 per month withdrawn from my bank account and placed into a trust account. Art Matthews was to... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (310) 556-9620 Address   1801 Century Park East 24th Floor
Los Angeles, CA 90067
Website   http://www.businesslawlosangelesca.com Email   aem@matthewsfirm.net
Contact   Arturo E. Matthews Jr. Other  
 
 
 
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