Impact Computers & Electronics, Inc.

3.6 star rating Rating - based on 50 reviews & complaints
 
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Impact Computers & Electronics, Inc. Categories
Computer Equipment, Parts, and Supplies
Computer Software Services
Computer & Network Installation & Security
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Customer Reviews, Ratings & Complaints
Review Posted 3/29/2023
Good customer service and were quick to help and replace parts
I ordered 2 RAM sticks, unfortunately one was dead when it arrived, but as soon as I mentioned that they were quick to act and sent me a replacement part. Read More »
 
 
 
Review Posted 5/29/2018
Great people to do business with
This is a great company with hard to find parts and lightning fast shipping. They actually overnighted a replacement laptop hard drive (that I could find nowhere else) when the first one they sent me seemed defective. It turned out that I needed t... Read More »
 
 
 
Review Posted 7/26/2017
Went out of their way
I needed RAM for an antiquated 2009 computer and they found the right one for me after other companies tried and failed. Thank you for the effort and for saving my monitor more right-hooks! Read More »
 
 
 
Review Posted 4/1/2016
Great Customer Service, Beyond the normal
I ordered two replacement print heads and one was not working upon installation. I just let them know and they replaced it for free, without me even asking. Their service is superior. I thought I was sunk, but they are a company that stands behind... Read More »
 
 
 
Complaint Posted 10/15/2015
Never again!!
Impact sent me the wrong part. After contacting them, they were quick to take my money for a replacement part which was shipped quickly. After that is when the wheels fell off. I was promised RMA instructions the same day but did not receive them.... Read More »
 
 
 
Complaint Posted 3/13/2015
This company is a joke! Worst customer service!
his company is a joke! Just like many other people, I ordered a part that showed they had in stock only to find out days later that they don't have it. When I called to complain, Yuri just laughed and said Sorry, just order it from someone else. I... Read More »
 
 
 
Review Posted 3/21/2014
Foreign power cord
Dennis Z. The service representative was extremely helpful and patient in locating the correct part for a European power cord for an HP laptop. Best customer service experience ever. Read More »
 
 
 
Review Posted 1/24/2014
IMPACT COMPUTERS is a GREATEST SERVICE, SIMPLY THE BEST !!
Impact has a great and fantastic Customer Service. You’re the best example of how to treat a customer. SO GREAT SERVICE. IMPACT COMPUTERS, YOU ARE AWESOME !! Read More »
 
 
 
Review Posted 1/20/2014
Impact has done right by me....
I don't outsource much but when I do need to find a part not in my own warehouse Yury has hooked me up many times without any issues. Impact seems to have availability on many obscure parts that others don't have in stock too. Curt from Pc Parts I... Read More »
 
 
 
Review Posted 12/6/2013
Fantastic Customer Service!
I just experienced one of the best support chats I've ever partaken in with any company. Dennis connected extremely quickly and setup an RMA return immediately with no questions asked. He then even placed an order for the replacement part, for a d... Read More »
 
 
 
Review Posted 11/18/2013
First-time buyer - Excellent Customer Service
After the power supply I received was faulty, I called Impact and got the best response from an online firm in a while. They promised to ship a replacement immediately. I came away feeling like they cared about me as their customer. Here's an exce... Read More »
 
 
 
Review Posted 8/7/2013
Great customer service
I found this to be a very helpful and friendly company. Customer service was fantastic, never a wait on the phone and I got a knowledgeable individual. I'll be using them again and again. :) Read More »
 
 
 
Review Posted 4/30/2013
Impact is AWESOME
Impact is a absolute god send. Their friendly and helpful staff is unlike anything I am used to dealing with in the professional world, and I am extremely grateful that I have been able to do business with them. I have absolutely become profitable... Read More »
 
 
 
Review Posted 4/18/2013
Great service
Highly recommended online store. Always excellent customer service and fast delivery. Read More »
 
 
 
Review Posted 3/15/2013
Replacement Keyboard
This company's customer service, by far, is the best I have ever experienced. From a knowledgeable Sales Staff to their quick and precise service, I am more than satisfied. They have earned my trust and my business. Keep up the outstanding satisfa... Read More »
 
 
 
Review Posted 2/22/2013
Thank You !!!
First, my apologies the outstanding individual who helped me. I have forgotten their name. But make no mistake they took care of me with great dispatch and courtesy. You company deserves high Business Marks for making the original error (Incorrect... Read More »
 
 
 
Review Posted 2/13/2013
Good RMA service
Supplier shipped the product quickly. Our customer decided not to take it after shipment was received. Requested RMA from Impact, did not hear back for a week, sent a followup email and they granted the RMA immediately and informed us we did not n... Read More »
 
 
 
Review Posted 11/20/2012
Impact Computers
I needed a special part and Impact came to the rescue, shipped faster for me at only 5.00 more, Customer service is great, they did some research for me to make sure I got the right part. I'm very impressed with the help that I got..For all your c... Read More »
 
 
 
Review Posted 11/13/2012
Great service from the Sales Department!
I spoke with Ralph Tamayo today to order a display panel cable for an HP laptop. We didn't have the exact part number available to us, but with his insight to use the power of Google, in combo with some information I gave him, we were able to loca... Read More »
 
 
 
Review Posted 11/13/2012
CUSTOMER SERVICE AT ITS BEST
AS MANY MIGHT AGREE, SUPERB CUSTOMER SERVICE DOESN'T EXIST ANYMORE. I HAD A CUSTOMER SERVICE TRANSACTION, AND IT WAS HANDLED PROMPTLY, PROFESSIONALLY, AND STRESS-FREE. THIS COMPANY HAS A RETURN CUSTOMER IF THE NEED ARISES IN THE NEAR OR FAR FUTURE... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (954) 920-3100 Address   4151 N 29th Ave
Hollywood, FL 33020
Website   http://www.impactcomputers.com/ Email   sales@impactcomputers.us
Contact   Yury Vaynriber, Sales Manager Other  
 
 
 
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