Complaint
Posted 2/21/2013
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1 Review
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27 Profile Views
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Trustlinker since 02/21/13
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Bad Installers
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Installers Andrew and Joe were awful. They showed up at noon to install 12 windows. I was told they would start by 10 AM. Andrew said they’d be done by 5 PM. I knew then I was in trouble. They eventually finished up at 9:30 PM. Andrew was constant... Read More »
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Review
Posted 12/27/2012
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1 Review
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54 Profile Views
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Trustlinker since 12/27/12
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Review
Posted 7/20/2012
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1 Review
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98 Profile Views
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Trustlinker since 07/20/12
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Ask for Joe!
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We just replaced all the windows and a front entry door in our home. Our experience with Design Windows was excellent. They were prompt for the estimate and kept us informed throughout the entire process. They were very competitive with their pric... Read More »
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Review
Posted 12/2/2011
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1 Review
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166 Profile Views
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Trustlinker since 12/02/11
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I highly recommend Design Windows....
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Had just purchased a house that we were flipping and desperately needed new windows. I wanted a cheap price but not a cheap window. I expressed my concern to several companies about quality and how quickly I needed them. This is why I choose Desig... Read More »
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Review
Posted 11/18/2011
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1 Review
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161 Profile Views
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Trustlinker since 11/18/11
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Review 11/18/2011
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Out of all the contractors I have hired over the years, Joe with Design Windows was friendly...not pushy like some of the other guys, very knowledgably and most importantly fulfilled our purchase agreement prior to the anticipated wait time and th... Read More »
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Review
Posted 10/18/2011
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1 Review
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179 Profile Views
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Trustlinker since 10/18/11
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Review 10/18/2011
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From in-home sales call, through follow-up coordination and installation, a thoroughly professional and enjoyable experience. And a great price, too. Design outbid two other companies (one big box; one mom & pop) by several hundred $$$$. Read More »
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Review
Posted 10/11/2011
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1 Review
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170 Profile Views
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Trustlinker since 10/11/11
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San Diego, CA
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Review 10/11/2011
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Design Windows had a large selection to choose from and our sales rep Fausto was very knowledgeable, kind and patient. The installers worked diligently throughout the install and the office was a pleasure to work with.
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Review
Posted 9/15/2011
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1 Review
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166 Profile Views
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Trustlinker since 09/15/11
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Review 9/15/2011
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We recently ordered Madison Windows. We were originally quoted 4-6 weeks for installation. To our surprise I received a phone call a little after 2 weeks to schedule our installation. Everyone was very friendly. The installers were very considerat... Read More »
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Review
Posted 9/14/2011
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1 Review
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162 Profile Views
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Trustlinker since 09/14/11
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Review 9/14/2011
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Wonderful service from beginning to end, we had our windows replaced and we can feel the difference already, we are very happy we our decision to go with Design windows and Doors, Great job to Joe and the staff Read More »
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Review
Posted 9/9/2011
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1 Review
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174 Profile Views
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Trustlinker since 09/09/11
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Chino Hills, CA
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Review 9/9/2011
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From beginning to end I had awesome service. When I called the office they were always friendly. Everthing was completed on time. Everything was the way I wanted it. The installers were quick, efficient and curtious and even smelt good! I rate thi... Read More »
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Review
Posted 9/2/2011
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1 Review
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183 Profile Views
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Trustlinker since 09/02/11
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rialto, CA
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Review 9/2/2011
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Once again...Design Windows has done an outstanding job on our home. This was our second time in using them to complete our home improvement projects. First our windows were replaced during a heat wave..WOW what a difference in appearance as well... Read More »
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Complaint
Posted 8/28/2011
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2 Reviews
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239 Profile Views
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Trustlinker since 08/28/11
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Review 8/28/2011
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To begin with it took us almost two months from the date of signed contract to the installation date. Delivered frames were much smaller than windows openings. I understand that installers tried to be safe and have enough gap between frames and w... Read More »
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Review
Posted 7/27/2011
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1 Review
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226 Profile Views
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Trustlinker since 07/27/11
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Review 7/27/2011
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I had Fausto out at my house to bid my entry door project. I was amazed at the large selection Design Windows & Doors offers for entry doors. Fausto is the most kind, polite and non pushy sales rep we have ever had in our home. Our door was instal... Read More »
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Review
Posted 7/20/2011
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1 Review
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217 Profile Views
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Trustlinker since 07/20/11
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Review 7/20/2011
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This company have an excellent leadership.... I am talking about the owner. He cares for his customer. When I had a contract with this company, and when the windows were completed, I wasn't happy with the product installation. I was to the point o... Read More »
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Review
Posted 7/16/2011
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1 Review
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170 Profile Views
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Trustlinker since 07/16/11
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Review 7/16/2011
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Design Windows installed our beautiful french doors a couple of years ago. Their pricing could not be beat, they completed the install on schedule with upmost quality and to top it off have stood by their customer satisfaction guarantee ever since... Read More »
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Review
Posted 7/15/2011
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1 Review
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206 Profile Views
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Trustlinker since 07/15/11
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Review 7/15/2011
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From the initial visit/consultation to the actual window install, I was met with very respectful individuals. The install team did a nice job and actually finished ahead of the time frame given. I have recommended then to several friends. Read More »
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Review
Posted 7/14/2011
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2 Reviews
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186 Profile Views
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Trustlinker since 07/05/10
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Perris, CA
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Review 7/14/2011
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We had most of our windows replaced and have liked them for the most part. The problem with Design Windows and Doors is mostly their "wait time". Don't ever expect anything to happen "soon". In the end, the job was satisfactory but nothing to writ... Read More »
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Complaint
Posted 2/19/2011
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1 Review
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0 Question
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150 Profile Views
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Trustlinker since 02/19/11
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Review 2/19/2011
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I purchased windows in 2009 and was pleasantly surprised at how friendly and curitous everyone I encountered at Design Windows was. I would refer them to anyone. Read More »
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Review
Posted 2/15/2011
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1 Review
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164 Profile Views
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Trustlinker since 02/15/11
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Review 2/15/2011
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I looked hard for a window company that I could trust, I had 6 estimates all in one day, this company was the more patient and offered the most features, I was thrilled with the installation, and I am happy to refer them to my friends and family.... Read More »
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Review
Posted 2/9/2011
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1 Review
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126 Profile Views
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Trustlinker since 02/09/11
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Review 2/9/2011
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Robin was the ultimate professional!!! She was great with follow up and follow through! Your installers were clean, courteous, and very mindful of our home and belongings. I have and will continue to recommend your company. Read More »
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