Chic Jewelry, Inc

4.5 star rating Rating - based on 19 reviews & complaints
Chic Jewelry, is your home for the finest cubic zirconia jewelry on the Web today! We have an enormous selection of only the best cubic zirconia wedding rings, as well as many other beautiful items.  
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Chic Jewelry, Inc Categories
Jewelry Sales, Repair & Appraisal
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Customer Reviews, Ratings & Complaints
Complaint Posted 1/19/2024
Service is terrible
The ring is nice, and what I expected. it was delivered much later than anticipated and I am trying to return it now. It has been weeks. They continuously ask for the order number, which is in the subject and first line of every email I have sent.... Read More »
 
 
 
Review Posted 5/2/2013
Beyond thrilled
Ophelia has done two wedding sets for me and a set for my friends. She turns my dreams into reality. She really makes sure she understands what you wants and walks you through the whole process. I and my friends have gotten so many compliments on... Read More »
 
 
 
Review Posted 2/25/2013
Wonderful service and Beautiful ring!
Thank You so very much for being Honest open and friendly!...Ring was within My budget and absolutely took my breath away when I opened the box! Ophelia...thank You for Your opinions and thoughts...valued Your comments and appreciate your work eth... Read More »
 
 
 
Review Posted 10/31/2012
nice wedding ring set
I just received my cz ring and it was beautiful. I have a true 1 1/2 carat diamond for my 25th anniversary and this one is just as nice.I spoke to Ophelia several times and she was lovely to work with. I have been in customer service myself and sh... Read More »
 
 
 
Review Posted 10/25/2012
Testimonial
Working with this company has been a pleasure. Every time I needed assistance, I picked up the phone and always spoke to Ophelia who calmed my nerves and made me feel confident in my purchase. I am in the industry of hospitality and it means so mu... Read More »
 
 
 
Review Posted 7/31/2012
Great Company
I had purchased a ring from Chic Jewelery for my wife last year and she absolutely loved it. She wears it every day and I am so glad I decided to trust in Chic Jewelry. Read More »
 
 
 
Review Posted 12/23/2011
I love my ring.
It is beautiful and very good quality. Very good communication with the seller and she helped me out immensely. Will buy again when I'm ready for a matching wedding band! Read More »
 
 
 
Review Posted 6/29/2011
Review 6/29/2011
Dear Ophelia and Chic Jewelry Family,

I received my engagement ring (item# 7909) today in the mail and im so beside myself!! The ring is GORGEOUS!!!I cant believe that its CZ''s! No one would ever guess that it was anything other than genuine d... Read More »
 
 
 
Review Posted 1/20/2011
Review 1/20/2011
My ring arrived today. THANK YOU! Your customer service is wonderful. You truly stand behind your product. I will wear this ring proudly and receive compliments on it for many decades.

Sincerely,
Amie H
Read More »
 
 
 
Review Posted 1/11/2011
Review 1/11/2011
Good Evening Ophelia -
I just wanted to let you know that I have received my ring. It arrived last Friday, thank you again for waiving the signature required - I was actually at home when it arrived so it worked out perfect. The ring is just bea... Read More »
 
 
 
Review Posted 1/7/2011
Review 1/7/2011
I just wanted to let you know we received the ring today. It is stunning.... I dont have enough words to say. She is absolutely over the moon!
The quality on this ring is amazing... everything about it is perfect. I origonally ordered a ring fro... Read More »
 
 
 
Review Posted 1/2/2011
Review 1/2/2011
I can''t say enough about this company or you!!! Professional, personable,just awesome. Here is my story- My son wanted a beautiful ring for his fiance, however he is a poor college student right now. I called Ophelia, we found the most beautiful... Read More »
 
 
 
Review Posted 10/27/2010
Review 10/27/2010
I just got my ring!!! I have to tell you that you have made my day! I was scared to order a cubic zirconia ring and you have made me a believer. I just sold my 3 carat yellow diamond wedding ring so that we would have the extra money for fertility... Read More »
 
 
 
Review Posted 6/18/2010
Review 6/18/2010
Dear Ophelia:

I don’t buy engagement rings very often, and in fact the last one I bought was in 1965. Buying online was something I really never would have considered, except that having discovered your website, I was curious. It said that if... Read More »
 
 
 
Complaint Posted 3/23/2010
Review 3/23/2010
I requested a custom made ring which took about 3 weeks to create. The ring came and two stones were not set correctly. The band was also crooked, which might be contributing to the mis-setting of the stones. I returned it and they reset the two s... Read More »
 
 
 
Review Posted 11/23/2009
Review 11/23/2009
I am thrilled with the rings. Please convey my pleasure to Art. I hope that working with us has not been over demanding. I am thinking that I will contact you soon because my mother has some needs. I will show her my birthday present and see what... Read More »
 
 
 
Review Posted 11/16/2009
Review 11/16/2009
Hi! I wanted to let you know that your customer service is outstanding! You were so patient with me and helped answer all questions I had! I wish all businesses had such great customer service! I will recommend this website to all of my friends! T... Read More »
 
 
 
Review Posted 11/11/2009
Review 11/11/2009
Your advice and patience in helping me decide on my ring is so appreciated. It is so exceptional; truly more than I expected. I've never gotten blue fire from my diamond before and I never dreamed I'd get blues AND purples with my CZ, yet I do. P... Read More »
 
 
 
Review Posted 10/4/2007
Review 10/4/2007
Hello,

I would like to take a moment and thank every member of this company, who make the shopping experience soooo pleasant. Their customers service is outstanding, which is pretty rare these days, especially over the internet.
I am a repeat... Read More »
 
 
 
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Additional Business Information
Hours   Monday - Friday 10:00 a.m. - 5:00 p.m. Online service is available 24 hours a day 7 days a week. Phone   (213) 627-7002 Address   411 West 7th Street Suite 404
Los Angeles, CA 90014
Website   http://www.chicjewelry.com Email   service@chicjewelry.com
Contact   Ophelia Muradian Other  
 
 
 
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