Advantage Bridal

3.2 star rating Rating - based on 9 reviews & complaints
Advantage Bridal has been serving brides since 1992, and online since 1995. We are located in an industrial park in Torrance, California and have nearly 30 employees as of 2011. Our wedding web site features over 22,000 unique products for weddings  
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Advantage Bridal Categories
Clothing and Accessories
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Customer Reviews, Ratings & Complaints
Review Posted 10/9/2013
Beautiful bridal stuff!
I loved shopping here. Purchased shoes and bridal tank tops that were very pretty. Had a pleasant experience and recommend it! Read More »
 
 
 
Review Posted 10/11/2011
Review 10/11/2011
I have bought several pieces of jewelry through Advantage Bridal since they carry my favorite company's line and seem to have the best price that I've found. I received each piece within the 2-3 weeks stated on the site and I have been very happy... Read More »
 
 
 
Review Posted 10/10/2011
Review 10/10/2011
I recently purchased a ruffle clutch in black by Dessy from Advantage Bridal for a charity dinner I was going to attend. The clutch was absolutely perfect! It was just the right size for my small camera, a lipstick, and my credit cards! It even he... Read More »
 
 
 
Review Posted 5/5/2011
Review 5/5/2011
My fiance and I ordered a lot of our wedding items from Advantage Bridal and had very pleasant experiences with them. Most recently, we called to ask several questions about shoes, and Michelle was extremely helpful. We've also dealt with Natalie... Read More »
 
 
 
Review Posted 5/4/2011
Review 5/4/2011
Well, I had ordered the shoes for my new wife, before our wedding. I had a rush put on the item, and about 3 hours later I called them and Amy picked up I asked when they would be shipped out. Amy, while still on the phone checked in her computer... Read More »
 
 
 
Complaint Posted 1/31/2011
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Review 1/31/2011
I placed an order on Jan 9, 2011 for 85 photo albums at $.93@. I received an email from Amy Anaya on Jan 10 stating there was an error & I'll need to pay ($43) half to proceed with no further explanation. Not understanding why I would have to pay,... Read More »
 
 
Business's response - by Sandy K.on 8/27/2011
When this customer placed her order, we arranged to have it shipped to her by the vendor. They then informed us that they would not honor the price we'd been quoted. We informed our customer, and understandably, she became quite upset. We offered... Read More »
 
Complaint Posted 11/1/2010
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Review 11/1/2010
Do NOT order from this vendor. Its website does not accurately reflect what is actually in stock and even if something is backordered, Advantage Bridal will charge your credit card and then refuse to refund the money, stating instead that you MUST... Read More »
 
 
Business's response - by Sandy K.on 8/27/2011
That is false. In the rare instance that we are not able to fulfill an order, we research to find alternatives and offer them to our customers. If there is no acceptable substitute, we promptly refund any payments made and apologize for the inconv... Read More »
 
Complaint Posted 4/15/2010
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Review 4/15/2010
It would be in your best interest not to purchase from Advantage Bridal. I purchased a $370 pair of shoes and they came looking frayed and worn on the inside. The company said they'd return them but I had to purchase something that was the same pr... Read More »
 
 
Business's response - by Sandy K.on 8/27/2011
The shoes this customer purchased are couture hand-decorated shoes and are clearly noted on our site as being special-order non-returnable shoes. We asked this customer for photos and then we sent the the photos to the designer. We were informed t... Read More »
 
Complaint Posted 12/22/2008
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Review 12/22/2008
This company for one has 33 complaints. How does it possibly have a B rating? Very questionable business practices. My experience was that my daughter ordered an item and needed to return it. The company was very difficult to reach by email or pho... Read More »
 
 
Business's response - by Sandy K.on 8/27/2011
We have been in business since 1992, and 33 complaints out of 243,639 orders is a 0.0001354 complaint rate. If you look at it from that perspective, we feel we are doing a pretty good job of serving our customers well, and we are constantly workin... Read More »
 
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Additional Business Information
Hours   Monday-Friday 8:00 a.m. to 4:30 p.m. Online store is open 24/7. Phone   (310) 371-2060 Address   3400 Kashiwa Street
Torrance, CA 90505
Website   http://www.advantagebridal.com Email   sandykeller01@aol.com
Contact   Sandra Keller Other  
 
 
 
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