Jennifer R.'s review of Sky Zone Trampoline Park

Sky Zone Trampoline Park

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Customer Reviews & Ratings
Review Posted 5/13/2023
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Taking children here is a big mistake
I have had a membership at this Sky Zone for 2 years. Since we started going there, I have noticed a slow paced but steady stream of reduction of quality. There newest attraction is a place structure similar to what you would find in a fast food restaurant or at Billy Beez. It is the kind of thing that is designed for children who are about 10 or 11 years old and under but Sky Zone feels that nobody over the age of four should enjoy it. The last few times I have been there they have told me that my card no longer works for automatic renewals. When I told them today that I would be paying for the membership with the exact same card that they refused to accept online they passed the buck up the food chain refusing to process the card getting Ruder and Ruder and Ruder and then complaining that I was angry. When the Attila the Hun who claims to be a manager of this disservice atrocity realize that she lost the battle of wills that was going on there, she announced that our guest would not be allowed to go in for free. Bringing a guest was their main sales tactic when we are signed up for the membership. Attila the Hun needs to be fired and short of that Sky Zone should just close down but unfortunately they are too popular. I know they don't miss me because they know they have too many people right now. But eventually with the way they treat people, they will inevitably be on the losing end of this one
 
 
 
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Additional Business Information
Hours   Mon-Thu: 10:00 am - 8:00 pm, Fri: 10:00 am - 10:00 pm, Sat: 9:00 am - 10:00 pm, Sun: 10:00 am - 8:00 Phone   (571) 762-1160 Address   7807 Sudley Rd
Manassas, VA 20109
Website   https://www.skyzone.com/manassas Email  
Contact   Contact Other  
 
 
 
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