georgia d.'s review of Sensa Products LLC

Sensa Products LLC

         
Customer Reviews & Ratings
Complaint Posted 9/28/2011
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Review 9/28/2011
thought it was a 30 day free trial but you shipped me the product 9/17/2011 but i must make sure to it return by 10/1/2011 thats not thirty days..CRIMINAL..i returned it postal..have the post office slips hope i get a few days..but it would be real businesslike if you guys would answer the phone..its just a criminal way to take peoples money..where is the customer service?? i didnt even try your product..people dont fall for all this phony crap...
 
 
Business's response - by SENSAon 1/11/2012
Hello. We may have been experiencing a high volume of calls which resulted in a delay in assisting you. Once you cancel, you have 30 days to send back your trial. If our warehouse does not receive back the package, then you are charged for what you received. Please try calling customer service back in regards to your USPS return slip and we will be happy to refund you.
 
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Additional Business Information
Hours   Monday - Saturday 7:00am- 4:00pm PST Phone   (866) 514-2554 Address   2301 Rosecrans Avenue Suite 1150
El Segundo, CA 90245
Website   http://www.trysensa.com Email   lryan@sensa.com
Contact   Larena Ryan Other  
 
 
 
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