Treated poorly's review of Otto Marble

Otto Marble

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Customer Reviews & Ratings
Complaint Posted 3/21/2011
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Review 3/21/2011
This company is not serious about what they can or cannot have on stock and available for you. I purchased countertops and they did some shady thisgs: 1) they assured me the 4 pieces were in their store, 2) when I sent the driver the pieces were not in the store, 3) the pieces they wanted to give the driver were mismatched, 4) I caould bnever speak to asomeone in charge, 5) when I dfinally spoke to the "manager" (Mary -only first names provided), she assured me she was going to call me on Satudray, 6) her phone call never came, 7) Monday she was "conveniently" out of the office. It took about 30 calls to have them agree to cancel the order and refund my money.
BEWARE!!!!!!!
 
 
 
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Additional Business Information
Hours   Phone   (408) 452-0100 Address   1785 Rogers Ave
San Jose, CA 95112
Website   Email  
Contact   New Contact Other  
 
 
 
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