|
|
Review 4/22/2010
|
|
Maid Experts ruined our solid cherry dining room table, solid cherry end table and solid cherry desk leather insert by using harsh chemicals. The top layer of lacquer was removed at a cost of $1,100 to repair all three pieces. In the master bathroom, we had a full set of towels hanging and they used one of the face cloths (obviously part of the set)to clean the shower with bleach! Our green face cloth is now orange. How stupid!
When we reported the damage to Maid Experts, we were asked to provide photographs. Knowing that the photos probably wouldn't show the damage, we invited a furniture repair expert to assess the damage and provide a repair quote. We invited Susan Chee of Maid Experts to attend so we could have an objective, non-biased evaluation, but she refused. When we submitted the repair quote for reimbursement, we were told by Steve Yun that we would have to collect from the maids themselves. Fat chance!
What happened to Maid Experts being licensed, insured and bonded and hiring only legal US citizens? This is what we were told by Kathy Martinez when we first hired them in March 2010. Now our only option is to sue them. There isn't a rating low enough on this website to express the despicable way Maid Experts does business.
|
|
|
|
|
|
|
|