Jan's review of Got Body

Got Body

         
Customer Reviews & Ratings
Complaint Posted 12/7/2009
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Review 12/7/2009
After purchasing nutrition bars from GotBody.com, I began to get billed each month for $29.95 for various fitness services. The date of the month would change as would the name of the business (LifstyleFit, Fitness Hub, Fit Factory, MyTrainer) so it took a while before I noticed this. After doing an internet search, I found many complaints from other people who had been fraudulently charged. I called and was told they would cancel my "membership" and refund a credit. One month ago I did receive a credit, but it was only for $29.95 not the full 5 months of charges as promised. When I called to inquire, I was told that the first credit of $29.95 was a "normal" transaction and that's why it showed up so fast. The remaining four were a "manual" transaction which would take longer. Give me a break. If they can issue one creidt for $29.95 why not do all 5 and be done with it? This is blatant fraud - I never signed up for any monthly service and I'm astounded that they can get away with this scam. VISA is working with me to get a credit for the other charges and I've filed complaints with BBB against Fit Factory (based in NY) and Got Body. Do NOT purchase products from this company!!!
 
 
 
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Additional Business Information
Hours   Phone   (805) 278-1232 Address   6043 Olivas Park Dr., Suite A
Ventura, CA 93003
Website   http://www.gotbody.com Email   service@gotbody.com
Contact   Scott Cohen Other  
 
 
 
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