Laura G.'s review of Most Valuable Plumber

Most Valuable Plumber

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Customer Reviews & Ratings
Review Posted 11/22/2023
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Excellent Service
We live in a 100+ year old house that had much of the original plumbing and many issues. Most Valuable Plumber did several large jobs for us in a two-week period, including conducting a pipe burst of the original clay pipe, shooting a liner to the mainline, replacing original cast iron pipe under the house, and installing a new tankless water heater with hot water recirculation. I would highly recommend Most Valuable Plumber for the following reasons. First, they use technology to diagnose problems and take the time to review all the videos and photos with you so that you understand the issues and work needed. We observed that the pipe to the street was filled with tree roots in two places and the cast iron was corroded, leaving us with little water flow out of the house. Second, they use technology to schedule appointments, send reminders, let you know when team is on the way, and to sign estimates and pay invoices, which you can download for your records. Third, after digging large, deep holes in the yard to access the pipes, they left the property in excellent condition with hardly a trace that they had been here. Fourth, we had different teams on various days, and EVERY employee was friendly, professional, and hard working. Fifth, we had several supervisors, including Fernando, Christopher, Nacho, and Alex. They were all excellent. I would like to especially call out Alex for his exceptional knowledge and commitment to customer service. As you might expect with an old house, we ran into a few unforeseen bumps during the process that required tweaks and follow up. They were out immediately to handle these items and get the job to 100% complete. With Most Valuable Plumber, you are in great hands from beginning to end.
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Additional Business Information
Hours   Open 24 Hours Phone   (855) 458-9170 Address   16151 Leadwell St, Van Nuys, CA 91406, United States
Van Nuys, CA 91406
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