jon M.'s review of Fuller Life Counseling Partners

Fuller Life Counseling Partners

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Customer Reviews & Ratings
Complaint Posted 5/28/2024
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They will charge your credit card multiple times without your prior consent
I had an agreement with them to pay off my $140 charge by paying $50 one month, and then the rest the next month. However, they decided they needed payment in full the following week and charged me $90 in 3 separate transactions. I don't know how most people's banks work, but with mine, each overdraft incurs a fee of $39 + $5 (per week until it's paid off). One overdraft charge for 1 week would be 39+5, so $44. I tend to let my account get very low towards the end of the month as I have never been good at handling money, and their withdrawals left me paying a total of $212 for their $90 withdrawal. Needless to say, I was livid and left a couple of nasty voice messages on their machine. If I didn't have friends to help me out, things could have taken a dangerous dive downhill for my mental health. I don't understand why they did not contact me before the withdrawals (also, there was one for $35, $20 & $35). This left me in the negative by $212 with no month for food or anything for another week. I will no longer be using their services. The therapist I was talking to was one of the best I have had in years, but I cannot continue seeing her without going through them and that will not happen.
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Hours   Phone   (270) 791-8189 Address   5966 Scottsville Rd Suite 3
Bowling Green, KY 42101
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