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great customer service / discount mugs
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I have ordered from this company before and the order was perfect, I placed another order and had a problem with some pens..I called on a Friday late in the day got Catherine (cathy) I explained my problem and I was a little stressed and she spoke to me with respect and told me my options and had my problem fixed within the hr and assured me she would work with me to get the problem taken care of which did not take her long. I think was due to her knowledge of the products and how to go about getting things done..I did not even has to ask for a supervisor , lol...she had it all taken care of..I will deff order again, you can't beat the price or the service. DM945107 & 02-19-2013
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