4.6 star rating Rating - based on 263 reviews & complaints
This company's business is Computer laptop replacement keys.  
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Customer Reviews, Ratings & Complaints
Complaint Posted 10/16/2020
Should have just went through Logitech for free replacment part
I went looking at did not see my model Keyboard. I went ahead and submitted a form for requesting the Key I need on 9.13.2020 My message in request >> "Hello I was looking to order key retainer clips for Logitech MX Keys Model YR0073... Read More »
Review Posted 10/4/2020
Just Like New!
Cracked a key on my ThinkPad T470p. Ordered a replacement key from, which was much less expensive than a new keyboard. Excellent customer service, fast shipping, easy replacement, and the key is perfect, indistinguishable from the or... Read More »
Complaint Posted 9/11/2020
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No key and no communication.
I would not buy from them. Three emails and zero communication and coming up to a calendar month. No tracking information and no key either (so no proof of shipping). OK not a lot of money but it is the principle that matters. Yes it was shipped... Read More »
Business's response - on 9/15/2020
Hello, my apologies for your experience. We do have dedicated email support staff, and online chat available from 8AM-12PM PST. In rare cases when a customer does get a response to an email, we usually find that the our replies have gone to the cu... Read More »
Review Posted 8/26/2020
Perfect Replacement Key for Lenovo T460s
I had ordered for a single replacement key for my Lenovo T460s. The shipment notification was on the same day and took 16 days to reach me in Canada(great considering the COVID situation). Make sure you specify the correct model number by cross ch... Read More »
Review Posted 7/28/2020
The team at helped me find an impossibly elusive part!
I was repairing a computer for a client. I was missing the retainer clips labeled “F311” on an HP 15-db0015dx for his spacebar. The spacebar retainer clip style I needed was slightly wider than the typical square clips used under shift/caps lock/t... Read More »
Review Posted 6/15/2020
Replacement Key Savior & Great Customer Service
The keys on my key board started popping off, first I contacted HP as my laptop is still under warranty. They do not have or sell replaceable keys. I was told I needed to mail my laptop in and they would look at it and fix it. I do taxes, NO I'm n... Read More »
Review Posted 5/28/2020
The best customer experience
I ordered the wrong product. When I contacted them, they found the correct product for my laptop and sent one for free(only charging me for the shipping fee). They tried to deliver the best customer experience and I feel very grateful. Read More »
Review Posted 4/15/2020
Very Patient & Helpful - Made Sure I Got the RIGHT Keys.
I ordered what I thought was the right key and it wasn't. I reached out to the support folks and they helped me make sure I ordered the correct keys for my machine the second time around. I got and installed both keys and they worked out perfectl... Read More »
Review Posted 2/17/2020
Amazing - over the top service
I must complement the entire LapTopKey team for the very efficient service - for going above and beyond - my package got lost in the mail - replacement was send - great service awesome website! Thanks Read More »
Review Posted 1/22/2020
They took the extra time to be sure they sent me the exact key I needed
I broke a key on my acer laptop. I requested a replacement from them. There was some lack of clarity in how I described the computer or the key. Instead of guessing, they took the time to email me and request some pictures of my computer, keyboard... Read More »
Review Posted 1/8/2020
Resolved my problem with a key that was impossible to find in my country
I would like to thank you very much for the help of Ayesha and the team who provided the correct backlit key for my Samsumg notebook (all in one model) and I am writing to say that I received the requested key and it fits perfectly with their help... Read More »
Review Posted 1/7/2020
Lifesaver for my computer keyboard - saved me from hours of work taking apart my computer.
So, a couple of weeks ago I made the mistake of leaving my computer for a few minutes without shutting the lid. One of our cats (Mama) decided that would be an opportune time to use my keyboard as a scratching post. I needed to replace two keys,... Read More »
Review Posted 12/23/2019
Got the order right the first time with superior customer service. Buy with confidence.
Replacing a key on a keyboard should be easy and seamless. I called, sent pictures, the staff emailed to double check the part I needed and mailed the correct part. Their email also included a link to an instructional video and the staff was eager... Read More »
Review Posted 12/9/2019
Great Product, Great Service
They were very easy to order from, reasonable price, and quick to ship. Everything was perfect, except for my keyboard, the keycap hinge positions were opposite from what I needed. I contacted them, sent a picture of my hinge mount positioning and... Read More »
Review Posted 11/22/2019
Perfect results.
Helpful advice was provided with purchase confirmation. No problems at all. Perfect results. Read More »
Review Posted 10/9/2019
Unmatched Customer Service!!
I was very happily surprised that went out of their way to get me the correct key when I had mistakenly ordered the wrong part. Customer service was quick to respond to my issue and guided me through the process to ensure I was satis... Read More »
Review Posted 9/30/2019
Laptopkey was very helpful. They were great to work with. I will definitely buy from them again. Thank you! Read More »
Review Posted 5/27/2019
Top service
Hello , i ordered my keys on 13 of may and got the keys 1 week later and they fit perfect, Thank you for the good service Rob From The Netherlands Read More »
Review Posted 5/23/2019
Very good
I was first very surprised by the price ( it is 5$ for a simple key, and I had to pay 3$ for shipping in France ), but that is the normal price. It is very simple to find your key, although the design of the website does not look amazing, it is v... Read More »
Review Posted 5/3/2019
excellent keyboard
I ordered a replacement Keyboard in April 2019. I received it 5 business days after my order was placed.The keyboard is obviously new and the exact OEM replacement as advertised. After reviewing the installation instructions and video, I was able... Read More »
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Additional Business Information
Hours   7:00 AM - 7:00 PM PST Phone   (800) 850-9661 Address   PO Box 9031
Canoga Park, CA 91309
Website Email
Contact   Jason Marley Other  
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