Alice C.'s review of Paradise Retreats

Paradise Retreats

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Customer Reviews & Ratings
Complaint Posted 12/2/2019
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Unprofessional Company
We paid in full for a full week stay December 22-26 2019 with Paradise Retreats. We had a family emergency and had to cancel 3 weeks before the rental date Dec. 1, 2019. Paradise Retreats only refunded the cleaning deposit. Every other company would give a full refund or at the minimum take 50%. These people are heartless. I would not do business with them. This agency is corrupt and unkind. Why would they take the full rent when given so much notice? The reason is they are not a reputable company.
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Additional Business Information
Hours   Office hours: Mon - Fri 10am - 5pm Phone & E-mail responses: Mon - Sun 8am - 8pm Phone   (805) 275-1851 Address   16 E Arrellaga Street
Santa Barbara, CA 93101
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